Reference

How We Handle Privacy on 1xbet movies

We collect account details, payment information and session data to run your wallet, verify withdrawals and keep your lobby secure. This policy covers what we gather, how we use it, and who you contact to request changes or deletions.

Account & wallet dataPayment transaction recordsSession & device logsCookie & tracking preferencesYour rights to access or delete
1xbet movies How We Handle Privacy on 1xbet movies
PRIVACY ENQUIRIES

Reach Us About Your Data

If you want to see what personal information we hold, correct a detail in your account, request deletion, or withdraw consent for promotional messages, contact our support team through any of the channels below. We aim to respond to privacy requests within a few business days and will walk you through the verification steps needed to protect your account.

Team online

Live Chat

Open the chat bubble in the bottom corner of any page and tell the agent you have a privacy or data-access request. They will verify your account and either handle it directly or escalate it to our data-protection contact.

Email Support

Send your request to our support email with your registered mobile number and account username. Describe what you need — access, correction, deletion or opt-out — and we will reply with next steps or the information you requested.

Account Settings

Log in and visit your account-settings page to update your email, change your mobile number, or toggle marketing preferences. For full data export or deletion you will still need to contact support directly.

DATA SAFEGUARDS

How We Protect Your Information

We encrypt payment data in transit using industry-standard SSL, store passwords as hashed values that our own staff cannot reverse, and log every login attempt to flag suspicious activity. Session cookies expire when you close your browser unless you tick the stay-logged-in box. We review access logs regularly and restrict internal database access to authorised personnel only.

Payment Encryption

When you send funds via bKash, Nagad or Rocket, the transaction confirmation and your payment details travel over an encrypted channel so they cannot be intercepted. We do not store your mobile-wallet PIN or OTP.

Cookie Controls

We use session cookies to keep you logged in, analytics cookies to count visits, and preference cookies to remember your language and odds format.

Account Security

Every withdrawal request triggers an SMS or email verification step to confirm it is really you. If we detect a login from an unfamiliar device or IP address we may ask you to re-enter your password or complete two-factor authentication.

Data Retention

Transaction records are kept for accounting and dispute resolution; session logs are retained to investigate complaints; marketing consents remain active until you opt out.

Common Questions About Your Data

We ask for your mobile number, email address, date of birth, and a password when you open an account. If you deposit via bKash, Nagad or Rocket we also log the transaction reference and amount to reconcile your wallet balance.

We share transaction details with payment processors to complete bKash, Nagad and Rocket transfers. We do not sell your personal data to marketers. If required by law in eligible regions we may disclose account records to authorities.

Contact our support team via live chat or email with your registered mobile number and account username. We will verify your identity and send you a summary of your account details, transaction history and session logs within a few business days.

Yes. Email support or open a live chat and ask to close your account. We will delete personal data except the minimum records we must keep for accounting, fraud prevention or legal obligations under local law in eligible regions.

Transaction logs are retained for accounting and dispute resolution, typically several years. Session and game history is kept to investigate complaints. Once you request account deletion we archive only what local law requires and erase the rest.

We use session cookies to keep you logged in, analytics cookies to measure traffic, and preference cookies for language and display settings. You can block non-essential cookies in your browser; session cookies are required for the platform to function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.